Terms of Service

Last updated: April 20, 2026

Article 1 (Purpose)

These Terms govern the conditions, procedures, rights, obligations, and responsibilities between Canuse Lab (hereinafter "the Company") and users regarding the use of the "In The Egg" service (hereinafter "the Service").

Article 2 (Definitions)

1. "Service" refers to the In The Egg mobile application and related services provided by the Company.
2. "User" refers to any person who uses the Service in accordance with these Terms.
3. "Content" refers to digital assets such as virtual items, pets, coins, and other items that users create, collect, or acquire within the Service.

Article 3 (Effectiveness and Amendment of Terms)

1. These Terms take effect when posted on the Service screen or otherwise communicated to users.
2. The Company may amend these Terms to the extent permitted by applicable laws and will provide notice at least 7 days prior to any changes.

Article 4 (Description of the Service)

The services provided by the Company include the following:

• Study timer and study record management
• Pet hatching, collection, and interaction
• Pet Village access and village decoration (with the Lifetime Pass)
• Parent-child connection and monitoring features
• Any additional services developed or provided by the Company

Article 5 (User Obligations)

Users shall not engage in the following activities:

• Unauthorized use of another person's personal information
• Interfering with the operation of the Service
• Acquiring content through abnormal methods
• Using the Service for activities that violate laws or public morals
• Infringing upon the Company's intellectual property rights

Article 6 (Virtual Items and Content)

1. Virtual items acquired within the Service (pets, coins, village decoration items, etc.) may only be used within the Service and are not refundable for cash.
2. If a user withdraws from the Service or the Service is terminated, all rights to virtual items are forfeited.
3. The Company may modify the content of virtual items when necessary for service operations, with prior notice.

Article 7 (Types and Prices of Paid Services)

1. The Company provides the following paid service:
   • Lifetime Access: price as shown on the in-app purchase screen (one-time payment, non-consumable)
2. All prices include value-added tax (VAT) and may vary by country or region based on exchange rates and applicable taxes.
3. The Company may offer promotional or discounted pricing for a limited time, with prior notice.
4. Payment for paid services is processed through Apple App Store (iOS) or Google Play (Android) billing systems, and each platform's payment policies apply.

Article 8 (No Subscription or Auto-Renewal)

1. The Service offers only a one-time Lifetime Access purchase. There are no subscription products, free trials, or automatic/recurring billing.
2. Because there is no auto-renewal, no recurring charges are applied to your payment method after purchase.

Article 9 (Withdrawal and Refunds)

1. Refunds for paid services follow the refund policies of each payment platform (Apple App Store, Google Play).
2. Under Korea's Act on Consumer Protection in Electronic Commerce, you may withdraw your purchase within 7 days of payment if paid features have not been used. Once paid features have been used, withdrawal may be restricted.
3. Refund request channels:
   • iOS purchases: Request directly at reportaproblem.apple.com
   • Android purchases: Request through Google Play support
4. The Company may support refunds in the following cases:
   • When paid services could not be used due to a service defect
   • When there is a clear payment error, such as duplicate charges
5. Refund-related inquiries can be submitted via email (support_intheegg@canuselab.com).

Article 10 (Intellectual Property Rights)

1. All copyrights and intellectual property rights to content included in the Service (text, images, music, 3D models, software, etc.) belong to the Company.
2. Users may not reproduce, distribute, modify, perform, or display the Service's content without the Company's prior written consent.

Article 11 (Modification and Suspension of Service)

1. The Company may modify or suspend the Service for operational or technical reasons.
2. Prior notice will be given for any modification or suspension of the Service. However, in cases of force majeure where prior notice is difficult, notice may be given afterward.

Article 12 (Disclaimer)

1. The Company shall not be liable for failure to provide the Service due to force majeure events such as natural disasters, war, or interruption of services by telecommunications providers.
2. The Company shall not be liable for service disruptions caused by the user's own fault.
3. The Company does not guarantee any specific learning outcomes or results expected by users from using the Service.

Article 13 (Dispute Resolution and Jurisdiction)

1. In the event of a dispute between the Company and a user regarding the use of the Service, both parties shall negotiate in good faith for an amicable resolution.
2. If a resolution cannot be reached through negotiation, the dispute shall be governed by the laws of the Republic of Korea, and the competent court shall be determined in accordance with the Civil Procedure Act.

Supplementary Provisions

These Terms shall take effect on April 20, 2026. The previous Terms (dated April 2, 2026) are hereby superseded.