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Privacy Policy

Effective date: May 24, 2026 · Announced: May 24, 2026

Canuse Lab (hereinafter "the Company") values users' personal information and complies with the Personal Information Protection Act of Korea. Through this Privacy Policy, the Company informs users of the purposes and methods for which the personal information they provide is used, and the measures taken to protect it.

Article 1 (Personal Information Collected)

The Company collects the following personal information to provide the Service.

  1. At sign-up
    • Required: email address, password, nickname, date of birth
    • Optional: profile image
    • For Apple/Google/Kakao social login: the unique identifier and email provided by that service
  2. Automatically collected during service use
    • Device information (OS version, device model, advertising identifier IDFA/AAID)
    • Service usage records (study time, pet hatching/raising records, pet village state)
    • Access logs, IP address
  3. For paid purchases

    Payment method information is handled by the Apple App Store / Google Play; the Company only receives the payment identifier and payment status. The Company does not directly collect card or bank account numbers.

  4. For sign-up of children under 14
    • Legal guardian's (parent's) email address
    • Date and time of the legal guardian's consent

    At a child's sign-up, the Company sends a 6-digit verification code to the parent's email, and consent is completed when the child enters that code in the app (a method recognized by KISA). The Company does not collect separate identity-verification information such as the parent's name or date of birth.

Article 2 (Purpose of Collection and Use)

The collected personal information is used for the following purposes.

  1. Member identification and service provision
  2. Storing and synchronizing game data such as study progress and pet collection
  3. Processing paid purchases and managing purchase history
  4. Responding to customer inquiries and delivering notices
  5. Statistical analysis for service improvement (used after anonymization)
  6. Fulfilling legal obligations and responding to disputes
  7. Providing study-time reports to a child's guardian (parent)

Article 3 (Retention and Use Period)

In principle, users' personal information is destroyed without delay once the purpose of collection and use has been achieved. However, the following information is retained for a certain period in accordance with applicable laws or for dispute resolution.

Article 4 (Provision to Third Parties)

The Company uses users' personal information within the scope disclosed in Article 1, and does not use it beyond that scope or provide it to third parties without the user's prior consent.

Article 5 (Outsourcing of Personal Information Processing)

The Company outsources personal information as follows to improve the Service.

Article 5-2 (Cross-Border Transfer of Personal Information)

The Company transfers personal information overseas as follows to provide the Service.

  1. Google LLC (Firebase, AdMob)
    • Country of transfer: United States
    • Time and method of transfer: transmitted over the internet as needed during service use
    • Items transferred: member identifier, device information, advertising identifier, usage records
    • Purpose of use: authentication, database, push notifications, ad delivery
    • Retention and use period: until account withdrawal or termination of the outsourcing contract
  2. Apple Inc.
    • Country of transfer: United States
    • Time and method of transfer: transmitted over the internet during iOS authentication/payment
    • Items transferred: Apple ID identifier, payment identifier
    • Purpose of use: iOS authentication, payment processing
    • Retention and use period: until account withdrawal or termination of the outsourcing contract

Users may refuse the above cross-border transfer, in which case some services may be restricted.

Article 6 (Rights of Users and Legal Guardians)

Users and legal guardians may at any time view or correct their own or the relevant under-14 child's personal information, and may request cancellation of membership.

Article 7 (Destruction Procedures and Methods)

Personal information provided by users through sign-up, etc., is moved to a separate database after its purpose is achieved, stored for a certain period according to internal policy and applicable laws, and then destroyed.

Article 8 (Protection of Children Under 14 and Advertising Policy)

The Company obtains the consent of a legal guardian when a child under 14 signs up, and the legal guardian may at any time request to view, correct, delete, or suspend the processing of that child's personal information. The Company does not use children's personal information for marketing purposes or provide it to third parties.

In addition, under U.S. law (COPPA), when collecting personal information from children under 13, the Company obtains verifiable parental consent and does not use children's personal information for advertising purposes.

Ads shown to users under 14 comply with the following four-fold protection principles.

  1. The "Tag for Child-Directed Treatment (TFCD)" flag in Google AdMob is enabled so that only non-personalized ads are shown, and advertising identifiers (IDFA/AAID) are not collected.
  2. Ad content ratings are limited to PG (parental guidance) or below, automatically blocking teen/adult content.
  3. 10 unsuitable categories such as gambling, alcohol, and adult content are blocked.
  4. The App Tracking Transparency (ATT) dialog is not shown to users under 14, and consent for using advertising identifiers is not requested.

Article 9 (Advertising Identifiers and Tracking)

On iOS 14.5 and later, in accordance with Apple's App Tracking Transparency (ATT) policy, the Company asks only users aged 14 or older whether to allow app tracking; if the user declines, the advertising identifier (IDFA) is not collected. The ATT dialog is not shown to users under 14, and no advertising identifier is collected.

Article 9-2 (Ad Placement Policy)

Ads are shown only as banner ads and a native ad on the Shop (Items) tab (all sized adaptively to the screen width); full-screen interstitials and auto-playing video ads are not used. To protect the study environment, the Company operates ad placements as follows.

Ad placements

  1. Child mode — top of the body on the Records/Pets/Items tabs
  2. Child mode — bottom of the screen while the timer is running (where the bottom navigation disappears)
  3. Parent mode — top of the body on all tabs (Manage/Statistics/Achievements/Gifts)

Where ads are not shown

  1. Child mode — the timer start screen itself (protecting the moment right before focusing)
  2. While the pet-hatching dialog is shown (the modal visually covers ads)

Article 10 (GDPR Consent for EEA and UK Users)

For users residing in the EEA, the UK, and Switzerland, the Company obtains consent for ad delivery through Google's User Messaging Platform (UMP). Users may exercise the following rights.

  1. Choose to consent or not consent
  2. Manage options (consent to only specific ad partners)
  3. Change at any time after consent via [Settings > Manage Ad Consent]

Article 11 (Privacy Officer)

Contact Person
김도현
Email
support_intheegg@canuselab.com
Phone
010-8877-1205

Article 12 (Duty to Notify)

This Privacy Policy is effective from May 24, 2026. Any changes will be announced through in-app notices at least 7 days before the effective date (at least 30 days in advance for changes unfavorable to users).

Announced: May 24, 2026
Effective: May 24, 2026